Cruise Week 05/16/12

Health of Agency Channel

Retail leaders say profits are up, but so is consolidation of agencies selling cruises. The anomaly is explained. Also included are views from key suppliers on their motivations for increasing investment in North American agents selling their product...

No One's Above The Rules

In a sign of how seriously cruise lines are taking safety drills, an 84-year-old lady and her 90-year old husband were escorted off the Seabourn Sojourn this week after she refused to do the drill, explaining that she didn't feel well...